Oxford Veterinary services – delivered with courtesy and respect!
As a new client of our veterinary hospital in Oxford, you can expect our full attention to your pet’s needs and comfort. We know a new visit can be stressful for your pet and we strive to minimize that with gentle voices, treats and warm smiles.
When you arrive for your appointment, you will be greeted warmly, your pet will be checked in and weighed and then we’ll usher you into an examination room. If possible, we try to keep dogs and cats from separate families in different exam rooms, again, to try and reduce stress.
In most cases, one of our veterinary technicians will start by asking about your pet’s medical history, current condition and the reason for your visit; gathering data for the doctor.
One of our veterinarians will then examine your pet, ask you further questions and may recommend diagnostic tests if needed. Questions are welcomed at any point as our veterinary team wants to make sure you’re completely comfortable with the information we’re providing and fully understand why we are recommending what we are.
Once the tests have been run, which can usually be done in our state-of-the art practice, your doctor will discuss a possible diagnosis and treatment plan if warranted.
Our veterinary technician and/or doctor will then come back to wrap things up, provide you with helpful pet care information and answer any additional questions you may have. Once you are comfortable with the plan, our front desk staff will process your payment and schedule any needed follow-up appointments.
Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible and communicate with you if we are delayed.
We are excited to meet you and your pets!